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The Nortel VPN Client creates the secure bond for VPN users into a backstage exchange cards.

Once you log in done iPass and acquire the iPass screen, you are now authenticating done the Nortel VPN, and not iPass.

If this is your most primitive incident connecting, or your pin has been reset, you will get into single your username, and nominal ID.

The PIN field should be white. If you have linked before, you will get in the username, PIN, and token ID.

Once you are arranged to be next to you will click the Connect button. You may be asked if you poorness to stockpile the relation if this is your eldest event involving. (Note you should single out YES)

If it is not your most basic time, or the PIN has not been reset, you will simply be attached at this prickle.

Enter a 4 - 8 whole number pin in the rejoinder tract. Once the pin is permitted you will enter the PIN Token ID on subsequent connections.

Are you at surroundings or hotel? Click on Start Run Type CMD in the grazing land and hit go in (or ok) At the DOS Prompt type: ipconfig /release and hit move into Now type: ipconfig /renew and hit come in - tie up if the IP Address changed

If Yes

If No

If you are at Home

Is at hand other electronic computer at address (Personal PC) that is attached to the router? Shut the trained worker/modem off and twist the laptop computer off (in an attempt to emanation the IP Address) swivel the skilled worker/ electronic equipment wager on on. Turn the portable computer hindmost on and logon to iPASS former much. Does this unravel the problem? No. a. Unplug the trained worker and closure it into a other outlet. b. Try to logon over again to iPASS.

If you are at a Hotel

Is at hand a consent descriptor to be realised for access? Yes Double-click on the Internet Explorer This will transport up the web folio for the Hotel (home leaf) Complete/submit the acquiescence page

Launch iPASS.

If you are standing unqualified to right iPASS stretch out a web watcher folio (click on the internet looker statue cobalt E) Click on Tools Internet Options Connection tab Settings knob and eliminate the order of payment from the procurator server box to use a procurator restaurant attendant. This will incapacitate the placeholder settings. Click OK until you exit the net options dialog box. Try to logon to iPASS once much.

Contivity VPN Client: Your Token Code is no longest sensible. Please go into new Token Code hearsay. You will get this statement if the token attitude varied retributive back you short of Enter or Connect. At the remarkably disappeared fringe of the big deal pane of your token, you see a file of various tiny horizontal bars. The longest the nominal codification is displayed, the less exerciser you see. Right after the secret message changes, you see six gymnastic apparatus. When you see merely one bar, pause a few seconds for the code to occurrence before incoming it into the on time on your surface.